The rise of NOC platforms
NOC is known as a specialized monitoring center for digital systems, either computer or industrial ones.
In recent years the digitalization of things, now known as IoT (Internet of Things), has opened an entire world of possibilities, especially for the optimization of business continuity and high availability of critical services, improving customer experience.
Now more than ever, specialized monitoring centers have become relevant as strategic allies. They integrate the experience and knowledge of IT specialists to the client’s team, consolidating the success of the business.
The most appealing characteristic of NOC platforms to its consumers lies in the ability they obtain of foreseeing critical failures in their systems before they actually have an impact on the operation of the business.
Some of the advantages that every company obtains from NOC platforms are:
- Prevention of failures.
- Incident tracking.
- 24/7 Service
- Customized service.
- Documentation and statistical reports.
- Proactive maintenance.
- Resolution of incidents.
One of the main characteristics of this service is the cost-benefit ratio obtained by the clients. This because it enables a variety of management and information tools for assertive decision making for the evolution of the services that the company’s IT infrastructure delivers.
In summary, we can affirm that NOC platforms provide their users with peace of mind and security in their IT infrastructure by making it work smoothly for longer time while tangibly lowering the costs of fixing failures by proactively preventing them.